This is the 3058th most frequent Chinese word.
跟進
"Follow up."
In this sentence, '跟進' means 'to follow up on' or 'to track'. It indicates the act of keeping informed of developments regarding an issue or topic.
我們需要跟進這個項目的最新進度。
We need to follow up on the latest progress of this project.
Here, '跟進' is used to express that the company is acting to address and respond to the customer's requests actively.
公司正在跟進客戶的要求以進行改善。
The company is following up on the customer's requirements for improvement.
In this usage, '跟進' refers to taking responsibility for addressing concerns or tasks to conclusion or resolution.