This is the 4113th most frequent French word.
contacter
To get in touch with; to contact.
In this sentence, 'contacter' is used to express initiating communication or reaching out to a specific party (the customer service) for assistance.
Je vais contacter le service client pour résoudre mon problème.
I will contact the customer service to solve my issue.
Here, 'contacter' refers to the challenge of initiating communication due to the lack of necessary information (contact details).
Il est difficile de contacter quelqu'un sans avoir ses coordonnées.
It is difficult to contact someone without having their contact information.
In this instance, 'contacter' signals the act of reaching out to multiple entities (companies) to request information or proposals.