This is the 732nd most frequent Russian word.
получать
To receive.
The word "получаю" is used here to indicate an ongoing action of receiving.
Я получаю письмо от друга.
I am receiving a letter from a friend.
The word "получает" is employed to express the act of receiving as a result of action or recognition.
Она получает награду за свою работу.
She receives an award for her work.
The word "получили" is utilized here figuratively to convey the idea of deriving experience or emotion from an event.